Products Sold Directly by Best Bd Deal

Some items on our website are sold and delivered by our own trusted suppliers. For these products, we offer a clear and customer-friendly return system.

a. Eligibility for Return

You may request a return if:

• The product you received is damaged
• You received a different product than what you ordered
• The item is defective or not working on arrival
• The product is missing major parts or accessories
• To qualify, you must contact us within 48 hours of receiving the item.

b. Conditions

Returned products must:

• Be unused
• Include original box, accessories, and packaging
• Be in the same condition as delivered

Products that show signs of use or physical damage caused by the customer will not be accepted for return.

c. Replacement or Refund

• Once we verify the issue:
• We will send a replacement (if available), or
• Issue a refund to your preferred method

Refunds may take 3–7 business days depending on the payment provider.

Products Purchased Through Affiliate Links

Best Bd Deal also promotes products sold by third-party marketplaces and brands through affiliate partnerships.

For these items:

• Ordering
• Delivery
• Return
• Replacement
• Warranty
  

are handled entirely by the third-party website, not by Best Bd Deal.

We do not process returns or refunds for affiliate products. Customers must follow the return/refund policy of the marketplace from which they made the purchase.

Items Not Eligible for Return

We cannot accept returns for:

• Products damaged due to misuse
• Items without original packaging
• Wearable gadgets with hygiene concerns (e.g., used earbuds, used straps)
• Software, digital products, or rechargeable batteries once opened

How to Submit a Return Request

If your issue is related to a product sold directly by Best Bd Deal, simply contact us with:

• Your order number
• A clear description of the problem
• Photos or videos showing the issue

Our support team will review your request and guide you through the next steps.

Order Cancellation

You may cancel your order before it is shipped. Once a product is dispatched, cancellation will not be possible. You may then proceed through the normal return process (if eligible).

Shipping Costs

If the return is due to our mistake (wrong item, defective product), we cover the return shipping cost.
If the customer changes their mind, the cost of return shipping will be the customer’s responsibility.

Policy Updates

We may update this Refund & Returns Policy from time to time. Any changes will be posted on this page, and the most recent version will apply to all orders going forward.